Thank you for shopping at Chougule’s Group. We value your trust and are committed to providing you with the best shopping experience. Please read our Return and Refund Policy carefully before making any purchase.
We understand that there may be instances where you need to return a product. Chougule’s Group offers a hassle-free return process to make your experience seamless. To be eligible for a return, the following conditions must be met:
The product must be unused, in its original packaging, and in the same condition as received.
Returns must be initiated within [X] days from the date of delivery.
Products that are not eligible for return include perishable items, such as fresh produce and cooked food.
To initiate a return, please contact our customer support team at [email@example.com] with your order number and a detailed explanation of the reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within [X] business days. The time it takes for the refund to reflect in your account may vary based on your payment provider.
We currently do not offer exchanges. If you need a different product, you will need to initiate a return for the item you wish to exchange and place a new order for the desired product.
Orders can be canceled within [X] hours of placement. Please contact our customer support team at [firstname.lastname@example.org] with your order number for cancellation requests.
5. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [email@example.com] with clear pictures of the damaged or defective item. We will assess the situation and provide further instructions on how to proceed.
6. Contact Information
If you have any questions about our Return and Refund Policy, please contact us at: